Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
WHO YOU’LL WORK WITH
You will join the APGC Global Process Delivery (GPD) team and partner with the GPD hub team, employees, managers, HR Business Partners, People Solutions Advisory, Payroll, Total Rewards, Global Process Owners, and Technology teams to deliver projects and drive process enhancements to improve employee experiences and deliver scalable HR solutions globally.
WHO WE ARE LOOKING FOR
- 3-5 years of experience in HR Operations, Shared Services, HR Technology, Payroll, Benefits, Employee Lifecycle, Process Excellence, or related fields.
- Strong analytical and problem-solving skills with the ability to investigate issues, identify root causes, and recommend sustainable solutions.
- Experience leading or supporting process improvement, system enhancement, implementation, or change initiatives.
- Ability to manage multiple priorities and deliver results independently.
- Strong stakeholder management and communication skills across functions and levels.
- Experience working with Workday, ServiceNow, reporting tools, or similar HR technologies.
- Ability to simplify complex information and translate business requirements into practical solutions.
- A continuous improvement mindset with an interest in automation, digital solutions, and operational excellence.
WHAT YOU’LL WORK ON
- Identify and solve operational issues through process, system, or service improvements.
- Lead root cause analysis and recommend scalable solutions that improve quality, efficiency, compliance, and employee experience.
- Partner with regional and global stakeholders to design, test, and implement process and system enhancements.
- Support project delivery, including requirements gathering, testing, change readiness, implementation, and post-launch support.
- Develop reporting, insights, and recommendations to support operational performance and decision-making.
- Create and maintain process documentation, work instructions, controls, and knowledge resources.
- Drive standardization, automation, and continuous improvement initiatives across employee lifecycle services.
- Share expertise and contribute to capability building across the team.
What Success Looks Like:
- Complex operational issues are resolved through sustainable solutions rather than repeated manual intervention.
- Projects and enhancements are delivered with strong stakeholder alignment and successful adoption.
- Opportunities for automation, simplification, and standardization are identified and implemented.
- Operational risks are proactively managed, and delivery quality continues to improve.
- Employees, managers, and HR partners experience simpler, faster, and more effective services.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
