People, Person, Apparel, Clothing

Converse Digital Product Manager, eCommerce, Global Digital Commerce (DTC)

Converse Digital Product Manager, eCommerce, Global Digital Commerce (DTC)

Boston | Massachusetts | United States

Converse is the story of a sneaker that started on the court and moved to the stage and street. We're a company ready for change and that's who we hire: the most malleable, the most innovative, and the most creative. Our clothes and sneakers have been worn by rebels, rockers, rappers, artists, thinkers, and individuals. So that's why we hire individuals. So we're speaking the same language.

Retail Corporate, Converse, Converse I

Without You, We'd Just Be Collectors of Our Own Stuff

Business equals selling stuff. That's the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.
Description

Leading with Digital, Converse is setting a bold strategic plan to enable and inspire consumer self-expression by positioning converse.com as the first and best source for authentic Converse products and experiences.

As a key member of the Digital team, the Digital Product Manager will help drive the converse.com strategy, partnering with a cross functional team to deliver new features and functions that will delight customers and drive meaningful business results.

You will inform and help execute the product vision, manage the end-to-end lifecycle for assigned features and execute a prioritized product roadmap based on a strong understanding of consumer needs, insight and in- depth data analysis.

The Work:

As a Digital Product Manager for converse.com you will partner closely with our Technology, Brand, User Experience and Global and Regional Digital Commerce teams to:

  • Plan and inform prioritization of ongoing capability enhancement roadmap

  • Identify opportunity spaces and recommend relevant features, capabilities and tools for prioritization.

  • Analyze customer insights, industry trends and analytics for assigned features.

  • Define business requirements for key capabilities through user story identification and development.

  • Partner with User Experience team on how customer experience will be implemented.

  • Partner with Analytics team on KPI measurement and insights.

  • Partner with Testing and Optimization team on learning agenda and opportunities.

  • Partner with Digital Technology on product management, development sprints, user acceptance

    testing and ongoing releases.



Qualifications


• 5+ years of digital product management experience with an ecommerce business.

• Proven record of partnering with cross functional teams through ideation, design and delivery of digital products.

• Understanding of ecommerce landscape including technologies and vendors and how to leverage to unlock business opportunities.

• Passionate advocate for the customer with experience in consumer research and testing methodologies.

• Strong acumen for web analytics and a knowledge of how KPIs translate to business value, and ability to build ROI driven business cases for new features and capabilities.

• Experience delivering enhancements in an iterative design and development process that leverages agile principles.

• Team player with strong communication and collaboration to build strong relationship with cross functional partners and stakeholders. 





  • Converse is more than a company; it's a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we're different.

    Job ID 00362614

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