People, Person, Apparel, Clothing

Converse - Part Time Over - Retail Customization Design Specialist- Boston Flagship

Converse - Part Time Over - Retail Customization Design Specialist- Boston Flagship

Boston | Massachusetts | United States

Converse is the story of a sneaker that started on the court and moved to the stage and street. We're a company ready for change and that's who we hire: the most malleable, the most innovative, and the most creative. Our clothes and sneakers have been worn by rebels, rockers, rappers, artists, thinkers, and individuals. So that's why we hire individuals. So we're speaking the same language.

Retail Stores, Converse I, Retail, Converse
Description

As a Customization Design Specialist, you will be a brand ambassador and lead production of custom products at Converse Retail Stores. Unleash customer creativity by delivering premium customer service and conceptualize customer inspirations into unique custom Converse products. 

Service customers by identifying their personalization needs, facilitating design appointments and events and following-up on orders. Create loyal customers through your commitment to creative experiences and product knowledge.

Customization Skills: 

- Strong ability in Photoshop and Adobe CS required. 

- Highly effective and compelling communication skills 

- A keen eye for design and the ability to conceptualize customer inspirations    and ideas into compelling custom products. 

- Passion for design and creativity are a must. Can you drive what has been  created but also create next for our consumer? 

- Enthusiastic personality with strong customer service background and  relationship building skills. 

- Well-organized and takes pride in workspace. 

- Knowledge of direct-to-garment digital printing, materials and textiles preferred. 

Operational and Merchant Excellence: 

- Create a fun, energetic environment for our customer 

- Knowledge and contribution to daily sales and KPI targets 

- Consistently perform operational and merchandising standards. 

- Ensure customization equipment, consumables and inventory is maintained  and up to date. 

- Partner with teammates on tasks, processes and production opportunities 

- Maintain consistent attendance in accordance with Converse Attendance  Expectations and Retail Conduct Expectations. 

- Comply with Converse's Harassment Policy and NIKE Code of Ethics.

Customer Service Excellence: 

- Create a fun, energetic environment for our customer 

- Be a Converse Brand Ambassador and lead by example. 

- You will be the face  of the customization experience and guide our consumers  on a journey tap into their creativity but it doesn't stop there. You will be  required to create an engaging consumer experience for everyone who enters  the store. 

Qualifications
Qualifications 

- 1-2 years of retail experience. 

- A compelling portfolio that showcases your experience and ability 

- Speaking clearly with employees and customers 

- Ability to exercise a high degree of professionalism. 

- Must be able to work evenings, weekends and holidays as needed 

- Must be able to perform all retail floor functions including standing for extended    periods, climb ladders, stock/retrieve/ merchandise, and unload shipments 

Converse is more than a company; it's a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we're different.

Job ID 00243094

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