People, Person, Apparel, Clothing

E-Commerce Transportation Analyst, North America Transportation

E-Commerce Transportation Analyst, North America Transportation

Memphis | Tennessee | United States

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accountants, and more than 100,000 retail stores worldwide - making the impossible happen every single day.

T he E-Commerce Transportation Analyst will be responsible for executing delivery precision improvement with a focus on improving on-time shipping and delivery performance for Nike Digital consumers and customers. This role interfaces with management, internal/ external customers, Distribution Centers, and Nike Digital Marketplace OPS. The E-Commerce Transportation Analyst will represent NA Transportation on cross-functional teams, contributing process flow mapping, data analysis, impact assessment, and presentations in support of projects and departmental goals. This role plays a major role in Digital Peak season including carrier capacity planning, forecasting and performance reporting. This role will be responsible for planning and executing an outbound parcel shipment forecast for both national and regional Logistics Service Providers (LSPs). The E-Commerce Transportation Analyst will work with the E-Commerce Transportation Manager to analyze performance data for driving key decisions around service, operations and overall logistics. This role will assist in facilitation and encouragement of continual improvement processes focused on making the operations more effective and flexible.

This role will work closely with the Transportation Operations team to plan, develop and coordinate movement of product from distribution facilities to Digital consumers, Nike's Retail stores and wholesale customer doors. Additionally, this role will interact with the Regional Transportation Team to provide day-to-day operational support for customer delivery activities and related communication among internal and external stakeholders and (LSP's) in respective regions. This role will interact with Omnichannel Transportation on strategy for consumer-focused initiatives and work closely with LSP Management on business reviews evaluating performance against service level agreements. This team will partner closely with the Market Place Operations (MPO) Digital team to build flex capacity solutions to meet and exceed consumer and customer demand. Lastly, this role will be tasked with seeking out, introducing and applying industry 'best practices' with a focus on efficiency and sustainability.

Responsibilities:
  • Support the execution/operationalization of all Digital projects and transportation initiatives with Digital DC's in partnership with Omnichannel Transportation
  • Conduct weekly carrier OPS and planning meetings with DC partners and track issues and resolution
  • Coordinates key Digital launches and activities between Digital Marketplace OPS team and Memphis Distribution Center OPS team; manager carrier capacity to prevent consumer delivery delays
  • Execute process improvements by using performance metrics between MPO's Digital and Digital DC's teams
  • Assist in development and maintenance of Holiday/Peak/non-Peak season operational plans with Digital DC's to maximize capacity needs and to ensure on-time performance
  • Proactively communicate opportunities to minimize outbound capacity constraints by improving escalation and tracking carrier trends in key city markets
  • Ensure daily carrier performance execution and all requirements are meet for outbound shipping (SLAs, shipping supplies and systems); escalate issues to LSP Management for National and Regional carriers; (e.g. contractual and SLA's compliance issues)
  • Initiate, develop, and implement continuous improvement activities to improve operating metrics and performance, specifically related to cost, service, and compliance for domestic freight movement (e.g. mode optimization, carrier selection)
  • Proactively identify outbound transportation cost savings opportunities (e.g. routing of split shipments, air to ground opportunities, accessorial spend review) and raise to appropriate transportation or cross-functional partner (e.g. DC, MPO)
  • Serve as single, day-to-day point of contact for transportation operations for MPO Digital Team to solve operational carrier issues


WHAT YOU WILL BRING TO NIKE:

Required:
  • Bachelor's degree in Supply Chain Management, Logistics, Business, Economics or related discipline
  • 5+ years of experience in direct support of transportation/Transportation operations in a Retail/E-Commerce supply chain environment
    • 2 additional years of experience required in lieu of a degree
  • Demonstrated experience interpreting carrier rates, contracts and tariffs and with experience in the use of distribution strategies such as cross-docking, retail pool and zone skipping
  • 1+ year of project management experience with an understanding of project management tools and methodologies
  • Travel, 25%

Preferred:
  • 3+ years transportation planning experience
  • 3-5 years progressively responsible experience in supporting customer delivery operations and Direct-to-Consumer online delivery support
  • Experience with data blending tools such as Alteryx
  • Experience in using VBA, SQL, Tableau in a business environment
  • Experience with EDI Integration with carriers
  • Experience working as a Financial Analyst or Transportation Analyst with a US retailer or major 3PL or carrier
  • Work related experience with operations and freight terms in key modes of outbound transportation such as small package, full truckload and LTL as well as experience in network design or transportation modeling using tools such as Transplace


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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