People, Person, Apparel, Clothing

North America Logistics New Manager Onboarding Program Lead

North America Logistics New Manager Onboarding Program Lead

Memphis | Tennessee | United States

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it's about each person bringing skills and passion to a challenging and constantly evolving game.

Human Resources, Corporate Services

Like any winning team, Nike, Inc. relies on talented, ambitious individuals to thrive. Every day, the Corporate Service teams raise the bar on excellence. The diverse disciplines that make up these teams include Finance, Facilities, Legal, Human Resources, Procurement, Child Development, Administrative Support, Strategic Planning and more. Corporate Services drives innovation in process, technologies and services, while fueling the company with exceptional levels of support.

Nike, Inc.'s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world's most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.
Description

As the Program Lead for North America Logistics New Manager Onboarding Program, you will be responsible for the end-to-end coordination and day-to-day program/project management of the New Manager Experience. We are looking for someone with passion for Leadership development, experiential learning, impactful communication, process focus, strong leadership & facilitation skills, and curiosity or experience in digital learning transformation.

The New Manager Experience Program Lead coordinates a smooth and seamless onboarding experience for all new managers within North America Logistics. This role will work closely with the Program Manager to provide first level support for all phases of the New Manager Onboarding program.  The role will liaise with HR COE and Business/Functional Partners.

What you will do:
  • Coordinate full end-to-end new manager onboarding lifecycle with a strong consultative and collaborative approach
  • Coordinate Manager Onboarding Program logistics, including planning, scheduling and coordinating resources such as technology and classrooms, facilitators, guest speakers, travel arrangements, catering, etc.
  • Collect training data and metrics and report results to management, seeking recommendations for process improvements and action plans.
  • Lead Onboarding Partner Community to share best practices; monitors manager and employee onboarding surveys to figure out opportunities for improvement; works with community to implement Onboarding enhancements.
  • Provide onboarding subject-matter expertise and consulting to HR and business leaders.
  • Create and provide access to professional learning solutions, including manager communications, and campaigns, as well as learning management system support activities
  • Resolve escalated issues, mitigates risk, and removes roadblocks to achieve operational and strategic goals.
  • Create and implement (in collaboration with the Program Lead) New Manager Onboarding communications and evaluation plan
  • Provide dependable, responsive point of contact actions for new mangers, hiring managers and other Talent stakeholders, while maintaining effective communications and follow-through.
  • Ensure all training materials or digital learning solutions are accurate and available to the new managers with clear understanding of roles/responsibilities, deadlines, and location for any experience of event.
  • Solve problems regarding any delays or obstacles in the on-boarding process, including reminders and communications for scheduling changes. 
  • Participate in special project assignments to develop world-class processes and tools.
  • Perform other job-related duties as assigned.


Qualifications
  • Bachelor's Degree; advanced university degree a plus
  • Typically 2-5 years of experience in the HR function, Learning and Development
  • Proficient use of SurveyMonkey or other survey development and reporting tools
  • Proficient use of MS Office applications, including executive-level PowerPoint presentations and metrics
  • Proficient use of SharePoint, Box, Slack, Microsoft Teams and other online collaboration and productivity tools
  • Strong organization, time management, and planning skills
  • Strong program and project management skills
  • Excellent written and oral communication skills
  • Ability to deal with ambiguity and changing business landscapes
  • Ability to analyze data and provide detailed reports for all levels of leadership
  • Strong problem solver; able to consult with multi-functional organizations and with multiple leadership levels to help find lasting solutions to persistent and urgent issues
  • Energized, multifunctional professional that thrives in a fast paced - deadline driven environment 


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID 00441798

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