People, Person, Apparel, Clothing

Regional Transportation Analyst, North America Transportation

Regional Transportation Analyst, North America Transportation

Memphis | Tennessee | United States

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accountants, and more than 100,000 retail stores worldwide - making the impossible happen every single day.

The Regional Transportation Analyst will be responsible for executing delivery precision improvement with a focus on improving on-time shipping and delivery performance for Nike Retail stores and Wholesale customers within their respective regions. This role interfaces with management, internal/ external customers, Distribution Centers, and Nike Marketplace Operations (MPO) to address scheduling, delivery and Logistics Service Providers (LSP's) issues with Nike's Retail stores and our customers that are escalated by internal or by 3rd Party Transportation Providers. This role will improve shipment routing processes with customers and determine optimal freight terms in support of customer delivery. The Regional Transportation Analyst will assist customers with routing processes and maintain transportation compliance with customer requirements. This role will aggregate LSP's performance data (late pick-ups/deliveries) from TMS and report to LSP Management to support LSP's QBR/MBRs. This data will be used to inform Domestic Transportation business decisions as well.

Additionally, this role will interact with the Transportation Operations Team to provide day-to-day operations support for customer delivery activities and related communication among internal and external stakeholders and LSP's. This role will interact with Omnichannel Transportation for strategy on consumer-focused initiatives and work closely with LSP Management on business reviews that evaluate performance against on service level agreements. This team will partner very closely with MPO's Retail team to build flex capacity solutions to meet and exceed consumer and customers demand. Lastly, the individual in this role will be tasked with seeking out, introducing and applying industry 'best practices' with a focus on efficiency and sustainability.

Responsibilities:
  • Responsible for on-time delivery, and LSP's performance within their respective market
    • Before Pick-Up: Work with Transportation Operations for LSP capacity (equipment) and/or LSP no-shows/late; solve for pick-up exceptions
    • After Pick-Up: Escalation point for Transplace for in-market LSP issues (delivery or pick-up, line haul to pool distribution); solve for delivery exceptions
  • Define delivery requirements for special delivery events (e.g. new store load-ins, seasonal door support, store remodels, special sporting events, mis-ships from DCs, LSP refusals/returns, and B&M store-to-store transfers)
  • Proactively identify outbound transportation cost savings opportunities (e.g. routing of split shipments, air to ground opportunities, accessorial spend review) and raise to appropriate transportation partner.
  • Serve as single, day-to-day point of contact for transportation operations for Nike's Retail Stores back-of-house (includes ship-from-store LSP exceptions) to solve in partnership with Digital Transportation Operations team)
  • Meet with store operations team within their respective market on a weekly basis to discuss LSP performance issues, upcoming projects, and new store openings; field day-to-day LSP requests to Transplace as appropriate
  • Serve as day-to-day point of contact for Transplace Front Line Employees (e.g. field questions, provide guidance)
  • Track and monitor month-over-month transportation costs by carrier and by Nike's Retail store; provide data to Regional Transportation management to support budget management
  • Manages shipment optimization, LSP's performance in respective region, tracking freight movements to Nike's Retail Stores and customer doors, and providing other daily operational execution relative to Inbound and Outbound shipments.
  • Initiate, develop, and implement continuous improvement activities to improve operating metrics and performance, specifically related to cost, service, and compliance for domestic freight movement (e.g. route optimization, carrier selection)
  • Aggregate carrier performance data (late pick-ups/deliveries) from TMS and report to LSP Management to support carrier QBR/MBRs (Note: this data will be used to inform Domestic Transportation business decisions as well)
  • Proactively communicate carrier pick up delays to customers (B&M, wholesale) via Delivery Excellence team


Required:
  • Bachelor's degree in Supply Chain Management, Logistics, Business, Economics or related discipline
  • 3+ years of experience in direct support of transportation/Transportation operations in a Retail/E-Commerce supply chain environment
    • 2 additional years of experience required in lieu of a degree
  • Demonstrated experience interpreting carrier rates, contracts and tariffs and with experience in the use of distribution strategies such as cross-docking, retail pool and zone skipping
  • 1+ year of project management experience with an understanding of project management tools and methodologies
  • Proficiency with Excel, Access, Word, PowerPoint, Database Management
  • Travel, 25%

Preferred:
  • 2+ years of progressively responsible experience in supporting customer delivery operations
  • Experience with operations and freight terms in key modes of outbound transportation such as small package, full truckload and LTL as well as experience in network design or transportation modeling using tools such as Transplace


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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