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Senior Director, Office of TechOps

Senior Director, Office of TechOps

Beaverton | Oregon | United States

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

Nike does more than outfit the world's best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. We're looking for people who can grow, think, dream and create. We thrive in a culture that embraces diversity and rewards imagination. We seek achievers, leaders and visionaries. At Nike, it's about bringing what you have to a challenging and constantly evolving game.

If you're ready to innovate and lead, join Nike's Global Technology organization. We bring together technology and process expertise to deliver one-stop solutions that enable Nike, Inc.'s technical products and services. We are responsible for creating, developing, and deploying seamless, tailored and inherently social experiences to its consumers. Working with our organization will be rewarding, challenging, and most definitely not be just another job.

Scope and Responsibilities:

We are looking for a Sr. Director, Office of Tech Ops who thrives working cross-functionally with teams, developing innovation solutions, and implementing a dynamic international strategy. You will act as the Chief of Staff to the VP of Technical Operations (Tech Ops) and lead the team that develops the cross functional road map, organizes and optimizes daily business operations functions, program management, and produces data analytics and reporting to drive business decisions.

The ideal candidate must have a track record of success leading a range of operational activities. You will demonstrate your exceptional leadership skills and ability to discover the most efficient ways to run the business daily and create our future way of working. Our goal is to safeguard and augment the efficiency of organizational operations to facilitate accelerating development and long-term success.

You'll have the opportunity to work alongside truly talented people including Geography teams, business and technology stakeholders, and retail - bringing them together to create a collaborative, innovative, and high performing organization.

To make it clear, we're not looking for just anyone. We're looking for someone special, someone who has these experiences and clearly demonstrates these skills:

Strategy Execution
  • Develop strategic vision and position of domain in partnership with leadership team
  • Ensure integration and alignment of enterprise, function and domain-level strategies through strong partnership with Finance & Strategy; translate strategy into long-term plans with goals, outcomes and KPIs
  • Direct strategic, operational and administrative activities related to the domain; provide oversight and guidance to projects with strategic importance; proactively partner across domains to advance enterprise strategies
  • Elevate strategic engagement between technology domain and business stakeholders

Portfolio Management, Capacity Planning and Budget Visibility
  • Manage priorities through effective intake and processes to manage dynamic shifts; ensure ongoing visibility and transparency of priorities
  • Create and communicate domain operational health and performance by leveraging data and insights to drive action
  • Prioritize critical issues and required information to facilitate efficient decision making by the domain leadership team
  • Manage dependencies, capacity / resource allocation and mitigate portfolio risk
  • Manage appropriate budgets and hold teams accountable for effective growth management

Ways of Working
  • Foster a culture of openness to enterprise thinking, efficiency, change and innovation
  • Support efforts to drive consistent frameworks, tools & knowledge management across Global Technology; champion community building and practice sharing
  • Sustain change and process improvement
  • Partner with Global Technology Leadership Team to optimize the domain operating model, in coordination with the broader Global Technology operating model
  • Act as a strategic advisor to domain leadership team on the capabilities, competencies and skills need to support future workforce strategy
  • Support efforts to drive employee engagement in partnership with Communications and HR
  • Counsel and advise domain leadership team on relevant technology strategies, policies and external best practices; champion new, creative ideas through well-structured, well-supported and clearly articulated points of view balancing risk, reward and trade-offs

Other Critical Experiences
  • 5 years of experience leading and managing large-scale programs
  • Experience in driving operational rhythms and efficiencies for a large, globally diverse organization.
  • Expertise in driving and collaborating with cross-functional senior leadership to align business, domain, and functional roadmaps into a cohesive strategy.
  • Experience in constructing and delivering organizational strategies that can be articulated to both senior business leaders and global team members. Requires strong influencing and communication skills.
  • Expertise in translating organizational strategy into a set of prioritized initiatives that are managed and tracked through completion
  • Experience in configuring and continuously improving the operating model of the organization based on Product Management principles
  • Experience in transforming infrastructure/operational ways of working to align to Lean and Agile methodologies and the delivery of Services and Products
  • Experience in the construction and operationalization of shared outcome KPIs that align to organizational strategies, priorities, and operating rhythms
  • Experience in implementing broad, global employee engagement strategies, including communications, manager effectiveness, recognition, and team events


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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