People, Person, Apparel, Clothing

Senior Program Manager, Omnichannel

Senior Program Manager, Omnichannel

Beaverton | Oregon | United States

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

From our flagship website and five-star mobile apps to social media, digital marketing and the retail store experience, our teams at NIKE Digital are reimagining how design and technology meet to serve consumers more directly and personally. We invest in cutting-edge technologies and work with the most creative people in the world. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

Nike, Inc., Digital & Technology inspires athletes worldwide to move faster, push harder and pursue their personal best. From personalized training content to access to sport's top stories, the world of Nike Digital is leveling the playing field like nothing before. This team powers Nike's entire digital presence, including nike.com and NIKEiD, Nike digital products and mobile applications, digital brand experiences and consumer interactions. Using consumer analytics, statistics, digital marketing, software development and social media, Nike Digital disrupts with new and better ways for consumers to connect with products and each other, delivering sport into the future.

Overview

This role is responsible for driving high-visibility, complex, and cross-domain initiatives across Nike Direct.

You will serve the consumer by collaborating with product, engineering and business teams to deliver a unique, world-class experience.

As part of the Omnichannel team, you'll be responsible for ensuring the successful delivery of complex user experiences that allow the consumer to obtain any product, anywhere, anytime.

Core Responsibilities
  • Drive the successful completion of large-scale enterprise programs involving all areas of the business.
  • Develop full program plans including milestones, deliverables, resourcing, dependencies, development, escalation and communication.
  • Effectively and dynamically context switch between the individual task level and high level program milestones, with the goal of maintaining a consistently up-to-date view that can be conveyed outward.
  • Ensure broad socialization of plans and alignment across product, engineering, program and architecture.
  • Define, execute, and communicate risk management plans with a mindset towards proactive problem solving.
  • Display an understanding of basic technical architecture of software systems, and be able to leverage that understanding in communication.
  • Rigorously manage scheduling at the task level, with overall accountability at the program level.
  • Partner with product management and external stakeholders to develop and maintain a comprehensive understanding of success criteria and business impact. Leverage this understanding as work is prioritized to ensure delivery of the highest priority initiatives.
  • Proactively approach communication with clarity and urgency.
  • Contribute as a positive team player by always looking for Nike First solutions while recognizing others for their contributions.
  • Demonstrate a willingness to go above and beyond to deliver results.
  • Ability to maintain a win-win attitude through adversity and challenge.


  • Bachelor's degree or equivalent experience in consumer technology or e-commerce
  • 5-7+ years experience in program management or technical leadership
  • Deep knowledge of large-scale enterprise program delivery across geos
  • A true passion to deliver world class experiences and products to all athletes*
  • Demonstrated ability that reflects a bias towards action and delivering results
  • Exceptional collaboration, listening, written and verbal communication skills
  • Disposition towards building relationships and leveraging partnerships to navigate complex organizational challenges
  • Demonstrated ability to market your ideas and persuasively move others to action
  • Comprehensive understanding of software development, including continuous delivery and devops
  • Familiarity with domain driven and microservice architecture
  • Mastery of agile planning and iterative development
  • Ability to work across dozens of teams at one time to deliver a unified experience for the consumer
  • Extensive project management experience, developing and managing schedules, scope, budgets, resource plans, issues, risks, communications and quality/testing plans
  • Willingness to participate in user acceptance testing to go the extra mile when needed
  • Comfortable working in a highly ambiguous, very fast-paced, results-oriented environment
  • PMP or ACP certification preferred


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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