People, Person, Apparel, Clothing

TECH OPS SPECIALIST

TECH OPS SPECIALIST

São Paulo | State of São Paulo | Brazil

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it's about each person bringing skills and passion to a challenging and constantly evolving game.

Technology

Nike, Inc. Technology is responsible for making the world's largest sport brand run faster, smarter and more securely. From infrastructure to security and supply chain operations, Technology specialists drive growth through top-flight hardware, software and enterprise applications. Global Technology aggressively innovates solutions to drive growth while creating and implementing tools that help make everything else in the company possible.
Description

About the position:

  • Respond to problems and incidents, resolving or escalating as needed.

  • Responsible for overall customer satisfaction.

  • Executes against instructions provided by lead or senior.

  • Develop or follow documentation, makes recommendations.

  • Enhance the capability of the IT infrastructure and services to deliver cost effective and sustained level of application availability.

  • Develop tools and process to support continuity management.

  • Executes tests for system continuity.

  • Develop, test, and implement monitoring tools and processes based on instructions.

  • Develop appropriate messages and problem resolution process.

  • Perform monitoring functions Executes procedures as defined to support security management.

  • Maintains user accounts and profiles.

  • Prepares for and supports emergency events.


Requirements:

  • Extensive technical background in Cisco, MS Tools (Windows and O365) and overall Infrastructure tools;

  • Good knowledge in Mac OS;

  • Project Management skills;

  • Problem Management / Smart Thinking / Analytical;

  • English Advanced;

  • Ability to work with cross functional teams




    NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

    NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

    Job ID 11916

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