Become part of the Converse Team
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
Information about benefits can be found here.
Location & Store Type: Converse Lovejoy Wharf
Address: Boston, MA
Hours: Part Time – 25 hours per week, including nights, weekends & holidays
As a Customization Associate, you will be an ambassador for Converse customization and Brand. You will achieve this through the delivery of premium service and by creating a unique, personal and customized experience for consumers. You will be helping customers to design their own sneakers, tees, hoodies, bags, notebooks and other customized products.
Service customers by identifying their personalization needs, scheduling design appointments, following-up on orders and general clientele management. Create loyal customers through commitment to service and product knowledge
Qualifications:
Proficient in applying computer software programs, including Photoshop and Illustrator.
Ability to successfully help consumers translate their design vision into outstanding customized products!
Ability to understand the customer's needs with knowledge of style, product, design, and current trends.
Superb communication of complicated topics to a diverse audience and positive customer service skills when handing support issues and communicating to non-technical audiences.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
For more information, please refer to Equal Employment Opportunity is The Law
Of course our commitments don't stop with our customers. If you're up to the challenge of Converse Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Converse products and apparel. Not to mention a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Converse Collective Retail experience.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
