Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?
WHO YOU’LL WORK WITH
The Senior Omni Channel Services Specialist will report to the Marketplace Operations Manager, and collaborate with Nike Marketplace Partners such as Planning, Merchandising, Consumer Finance, Logistics and Seasonal Plan among others.
As a team, we will provide support and service to the Marketplace Partners and Nike channels to serve Nike Consumers.
WHO WE ARE LOOKING FOR
The Senior Omni Channel Services Specialist is responsible for managing the order book and coordinating logistics activities to ensure the supply chain services for Nike Retail Partners. This role coordinates actions to ensure the Delivery plan while driving mutual growth and profitability, maximizing services, and optimizing order book productivity.
Bachelor’s degree and/or 5 years of relevant work experience within Supply Chain, Operation planning and/or operations.
Strong data analysis and communication skills.
Ability to work both independently and cooperatively in a diverse group.
Ensuring accountability
Cultivating innovation
SAP/ERP experience and proficiency in Excel would be a plus
WHAT YOU’LL WORK ON
The Senior Omni Channel Services Specialist is responsible for providing relevant and accurate data, highlighting risks and opportunities to ensure the delivery target and implementing process improvement solution.
Build the seasonal strategic delivery plan using order information and inbound flow on a weekly, monthly, and seasonally timeline.
Partner with S&OP and Nike squads to build the seasonal forecast and land on monthly/seasonal goals.
Ensure quality, timely and relevant information to monitor and improve performance KPIs to maximize service & drive business decisions.
Perform order management in the EPR system
Identify and provide initiatives that drive continuous process improvement through the integrated Supply Chain
Provide directions to the Distribution Centre to hit targets caring services and costs.
Conduct weekly and monthly meetings with Nike Squads and Customers, driving and improving operations KPIs relevant to stores such as launches, fill rate, and coverage.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
