Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?
As our Nike Store Lead, your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.
Responsibilities
Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
Handle more complex transactions or customer service situations
Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
Seek ongoing training and education to further develop expertise
Assist managers in conducting formal onboarding and training programs for associates
Assist with loss prevention efforts by providing proactive customer service
Assist in coordinating work of other associates
May have key holder responsibilities
High school diploma or equivalent
3 years retail experience
Basic computer skills including Microsoft Office
Ability to work weekends, evenings and holidays as needed
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
