Who We Are Looking For

We're hiring a Marketplace Supply Chain (MSC) Process Analyst II to join our team! This role is on the Nike Direct Seasonal Readiness team within North America Supply Chain (NASC) supporting both the Digital and Stores business. As a MSC Process Analyst II, you will support run-the-business process execution and play a key responsibility in identifying, analyzing, and improving seasonal readiness business processes across teams.  You will work closely with cross-functional teams to understand business needs, map out current state processes, and design future state processes that are efficient, effective, and scalable. You will support the execution of existing processes to deliver Nike Direct priority assortments into the marketplace on-time to meet critical brand moments while bringing a continuous improvement mentality for your team and MSC. Efficiencies and standard methodologies will be the guiding “North Star” principles of what you do, while using business insights to elevate performance. Your analytical skills, attention to detail, and ability to communicate complex ideas in a simple manner will be essential in driving business process improvements that support Nike's strategic objectives.

What You Will Work On

• Ensure consistent execution against Nike Direct MSC code calendar processes
• Leverage existing reporting suite to track, identify and escalate potential risks in delivering priority assortments for upcoming seasons
• Develop clear storytelling around how seasonal readiness metrics are evolving as levers are being pulled
• Conduct business process analysis to identify areas for improvement, leveraging tools and methodologies such as process mapping, value stream mapping, and root cause analysis
• Collaborate with stakeholders in MSC, Planning, Allocations, and Merchandising to understand business needs and requirements, and to gather input on process improvements
• Develop and implement process improvements, including designing and testing new processes, and implementing changes to existing processes
• Develop and maintain process documentation, including process maps, procedures, and training materials
• Facilitate workshops and training sessions to educate stakeholders on new processes and procedures
• Identify and mitigate risks associated with process changes, and develop contingency plans to ensure business continuity
• Monitor and evaluate the effectiveness of process improvements, and make adjustments as needed
• Collaborate with MSC business analysts and other stakeholders to develop and implement reporting solutions that support process improvements
• Develop and maintain relationships with stakeholders across the organization, including business leaders, operations teams, and analytics partners

Who You Will Work With

You will work in a cross-functional environment that spans across Nike’s matrix of North America Supply Chain, Planning, and Merch. Teams include but are not limited to Nike Direct Commercial Partners (Digital, NVS, NSO), MSC Integrated Fulfillment Planning, North America Logistics, DSM, Brand, and Merchandising.

Qualifications

Required

• Bachelor's degree in Business Administration, Operations Management, or related field. Will accept any suitable combination of education, experience and training
• 3-5 years of experience in process analysis, operations management, or a related field
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify areas for improvement
• Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at varying levels of leadership across the organization
• Strong business acumen, with the ability to understand Nike's business strategy and identify opportunities for process improvements that support strategic objectives
• Experience with process mapping and analysis tools, such as Visio, Lucidchart, or ARIS
• Experience with data analysis and reporting tools, such as Excel, Tableau, or Power BI
• Ability to work in a fast-paced environment, with multiple priorities and deadlines
• Strong attention to detail and accuracy with the ability to identify and mitigate risks associated with process changes
• Be Empowered to Grow within Nike and Create the Future.

Preferred

• Experience with Lean, Six Sigma, or other process improvement methodologies
• Experience with planning, merchandising, and/or retail processes
• Certification in process analysis or operations management, such as CPIM or CSCP
• Knowledge of Nike's business operations and processes
• Experience working in a global organization, with multiple regions and stakeholders

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.