WHO WE ARE LOOKING FOR

As our Supply Chain Ops Specialist for our Nike Direct Stores, you always start with the consumer in mind. You will drive operational excellence to serve our Nike Direct Stores Athletes and Consumers through transactional and executional activities across relevant Nike systems, tools and reports to meet financial and operational targets while delivering on Nike’s strategy. You utilize operational knowledge, analytical and critical thinking skills to deliver on all pillars of the Consumer Promise (Service, Convenience, Sustainability and Profitability). You bring subject matter expertise on End-to-end Stores supply chain flow and ability to simplify complex information and communicate effectively to leaders and stakeholders across Supply Chain and Nike Direct Stores team. You keep your stores, business partners and stakeholders informed and engaged of risks and opportunities, and you actively partner with your stores and other operational functions, to find optimal supply chain and commercial solutions.

WHAT YOU WILL WORK ON

You will be responsible for ensuring accurate and timely product flow towards our Nike Direct Stores, by collaborating with Planning, Distribution, Transportation, and directly with our Store/partner teams. You cultivate strong partnerships with external and internal stakeholders to deliver excellent customer service aligned with Nike’s strategic vision. You will be a Marketplace Supply Chain (MSC) representative within the Stores cross-functional team and lead and influence peers to maintain a balanced marketplace and effective inventory management. Your responsibilities include performing KPI root cause analysis, contributing to performance updates, providing expertise in scenario planning, and driving continuous process improvement through innovation and transformational initiatives.

WHO YOU WILL WORK WITH

You will work in a cross-functional agile environment that spans across EMEA and services the Nike Direct Stores MSC needs. While being part of the MSC Stores team, reporting into MSC Supply Chain Stores Manager, you will partner closely with Allocation, Sales, Merchandising, Planning and Finance. Besides, you will daily connect with your stores, partners, carrier network and Nike’s logistical functions.

WHAT YOU BRING

• Supply Chain and/or Retail Experience: Demonstrated relevant and solid experience within Supply Chain and/or Retail related functions, with a consumer-centric mindset. Wide and deep understanding of Supply Chain Management and general retail business knowledge.
• Stakeholder management: established experience in developing excellent working relationships with key partners, bringing the right people together and facilitating leadership decisions.
• Process Improvement:  Innovative mentality and proven track record in leading and delivering process improvement for the organization.
• Analytical skills: strong experience in KPI management, root cause analysis and scenario planning with the ability to translate complex data sets into business insights through visualization (e.g., graphs, tables). Having advanced skills in MS Office (e.g., Excel) and reporting tools (Cognos, Tableau) and ERP Systems (SAP) is preferred.
• Communication skills: Strong written and verbal communicator, ability to translate complex supply chain issues into concise insights, sharing information with and influencing senior stakeholder, bringing recommendations and facilitating decision making.
• Vision & Leadership: Self-starter, with an ambition to drive change, and ability to clearly communicate and influence various levels within a matrix structure and multinational teams.