Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
As our Nike Store Athlete (Sales Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual needs and providing a complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the knowledge to achieve their goals.
Responsibilities
▪ Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
▪ Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
▪ Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary
▪ Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques
▪ Assist Leads, Senior Associates, and Managers in training entry level associates
▪ Assist with loss prevention efforts by providing proactive customer service
▪ One or more years of customer service and/or retail experience preferred
▪ Demonstrable passion for the Nike brand
▪ Able to perform basic math functions, including addition, subtraction, multiplication and division
▪ Able to effectively communicate in verbal and written English (or other relevant
language)
▪ Able to accomplish multiple tasks in a fast-paced environment
▪ Able to work effectively with others in a team-oriented environment and provide excellent customer service
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
