Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
WHO YOU’LL WORK WITH
As the Director of Process Excellence and Automation for Nike Direct Digital Commerce, you will be part of the Global Digital Operations team responsible for bringing the season to life across Nike’s digital channels in service of Geography partners. More specifically, you’ll be responsible for developing and implementing both digital and enterprise-wide automation strategies to improve productivity and reduce costs. You’ll lead a team responsible for process optimization and deployment of automation tooling to power a faster, more efficient digital business and marketplace. You will work across Digital Ops functions and in close partnership with Digital Sport, Technology, Marketing, and Sales.
WHO WE ARE LOOKING FOR
Bachelor’s degree in business administration, Operations Management, Engineering or a related field. Will accept any suitable combination of education, experience, and training.
5-10 years proven experience in leading automation strategy and implementation.
Strong technical knowledge of various automation and AI technologies, including Robotic Process Automation (RPA), Power Automate, AirTable, etc.
Experience with business process re-engineering and workflow optimization.
Excellent leadership, communication, and people management skills.
Strong analytical and problem-solving abilities.
Proficiency managing technical projects and working with large cross-functional teams.
Understanding of data governance and warehousing.
WHAT YOU’LL WORK ON
Key responsibilities include creation and execution of an operational acceleration strategy focused on process re-design/optimization and automation overseeing a team of process and automation professionals to drive continuous improvement, deployment of solutions, and adoption of new technologies.
Strategy & Leadership: Leads the development and execution of digital and enterprise-wide automation strategies to enhance operational efficiency.
Process Optimization: Analyzes existing business processes to identify inefficiencies and opportunities for automation, streamlining workflows, and improving quality.
Solution Design & Implementation: Oversees the discovery, design, and deployment of automated solutions, ensuring seamless integration with existing systems and compliance with standards.
Team & Stakeholder Management: Manages and mentors process and automation team, collaborates with Technology and other stakeholders, and fosters a culture of process excellence and continuous improvement.
Technology & Innovation: Stays current on emerging automation technologies, implements new tools, and educates and supports teams.
Performance & Governance: Establishes KPIs to measure process performance, monitors automation solutions, and ensures governance ownership and adherence to standards.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
