WHO YOU’LL WORK WITH

You'll report to the Sr. Director, Sports Marketing Sport Operations, and partner with teammates across Sports Marketing & key functions.

Supporting the Business Director, this role will partner to build the system, governance, and operating model.

Collaboration with Sports Marketing leads, athlete/team reps, and Athlete Development, Moment, and Services teams, to execute athlete-right seasonal plans.

Connection and Collaboration with the Sport Solutions & Systems and Reporting teams to surface challenges and opportunities and scale solutions and key initiatives with the sport teams.

Partnership with x-functional teammates in Business Integration and Marketing Planning & Operations to ensure athletes are embedded into the enterprise process and plans.

WHO WE ARE LOOKING FOR

We are seeking a strategic, operationally excellent, collaborative teammate to serve as the Senior Manager, Sport Operations.

The ideal candidate is an optimistic, solution-oriented team player that has a bias for action. You seek to drive clarity, efficiency, and remove obstacles from teammates. You have strong communication skills, capable of making fact-based recommendations, and holding teammates accountable to timelines, budgets, and deliverables. You are collaborative and adept at building the relationships that progress work forward, and thrive on winning results.

As the operational backbone of the team, you will support the leadership team in driving Athlete & Team seasonal planning and operations. This role focuses on managing day-to-day processes, tools, and reporting that enable strategic execution and decision making to optimize how we serve Athletes & amplify Brand and Business priorities.

In close partnership with the Business Director, this role will play a central part in driving consistency amongst Sport team processes and ways of working, integrating best practice operating models throughout the function, and driving clarity, rigor, and accountability that ensures successful outcomes.

• Bachelor's degree in Sports Marketing, Marketing and or related field. Will accept any suitable combination of education, experience and training
• 8+ years of experience in Sports Marketing, Brand Marketing, Marketing Operations, Business Operations or Strategic Planning roles highly preferred
• Passion for Sport & Athletes
• Strategic thinker with the ability to translate vision into actionable operating models and frameworks
• Operationally excellent with a strong grasp of project management and a proven track record of leading and driving complex, multi-stakeholder projects
• Experience developing and implementing operational systems, tools, and processes
• Strong understanding of Sports Marketing, Athlete Marketing, & Brand Marketing workflows, strategies, and processes
• Proficient in planning, collaboration, and presentation tools (e.g. Airtable & Keynote, Box)
• Exceptional communication and storytelling skills - able to influence and persuade, and ability create artifacts and presentations that drive clarity
• Comfortable navigating ambiguity and leading through change with resilience and empathy
• Experience managing the product strategy and aligning preference with brand/business priorities

WHAT YOU’LL WORK ON

Seasonal Planning

• Drive the Seasonal Planning (Strategy & Orchestration) process, operating rhythm, and reporting to support priorities and athlete initiatives.
• Drive and coordinate process and inputs for enterprise CODE gates and key forums, ensuring timely and accurate delivery.

Product Planning & Operations

• Oversee and manage the product strategy and buying process, ensuring alignment between athlete service & preference with brand/business priorities
• Manage and facilitate the buying process for moments and events

Operations Excellence

• Lead internal SM collaboration by managing timelines, deliverables, and communication for key initiatives.
• Manage and maintain planning tools, internal and external calendars, and athlete dashboards for visibility and alignment.
• Provide operations support for key [sport] athlete services and moments
• Drive process improvements and efficiency through documentation, tool enhancements, and adoption of best practices.

X-Functional Collaboration

• Represent and drive [Sport] sports marketing strategies in cross-functional forums to influence brand and business integration, mitigating risks, capturing opportunities, and delivering athlete and business-right solutions

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.