Únete al equipo de NIKE, Inc.

NIKE, Inc. no solo viste a las mayores estrellas del deporte del mundo. También te permite explorar tu potencial, romper las barreras e ir más allá de lo que creías posible. Buscamos personas capaces de crecer, pensar, soñar y crear. La cultura de la empresa anima a aceptar la diversidad y recompensar la imaginación. Necesitamos personas sin miedo al éxito, líderes y con una mentalidad visionaria. En NIKE, Inc. todo el mundo aporta sus habilidades y pasiones, en un entorno exigente en continuo cambio.

WHO YOU’LL WORK WITH

As part of the Japan Technology Operation (Tech Ops) team member, you will be working closely with our Japan Tech Ops team members, as well as our global network engineering team to deliver world class network solutions and services to our stores.

WHO WE ARE LOOKING FOR

This role will lead the network technology support of our Retail stores in Japan. We are looking for a seasoned professional who has experience in supporting enterprise level network infrastructure and services. The candidate must also have strong leadership and communication skills, and the ability to problem solve during high pressure situations.

  • Minimum 3 years of overall experience required.

  • Minimal 3 years of experience in supporting enterprise level Cisco network devices and tools.

  • Experience working in an ITIL Service Management environment, with tools such as ServiceNow.

  • Self-motivated, with a high sense of accountability, urgency, and drive. Ability to problem solve under pressure.

  • Minimum educational level – Degree is plus to have but not a must.

  • Ability to communicate both in English and Japanese at business level.

  • Cisco CCNA or equivalent certificate on network engineering skill is a plus.

  • Flexibility to work outside of regular business hours.

WHAT YOU’LL WORK ON

You will partner with our Japan Tech Ops team, as well as our global network engineering team to deliver world class network experience in our Retail stores. You will be responsible for conducting / facilitating various network related activities such as device configuration, installation, asset management, as well as providing technical support. Knowledge on ServiceNow, SolarWinds, BlueCat, Ekahau is a plus.

You will be:

  • Ensuring continuous delivery of network infrastructure services for our Retail stores and making sure that incidents are being handled in time, and that any needs are being escalated and properly communicated.

  • Responsible for delivering end-to-end network infrastructure into our new opening Retail stores, including ordering internet circuit, hardware configuration, creating wi-fi heat map,   hardware configuration and installation etc…

  • Proactively identifying and supporting the management of operational excellence risks, dependencies, and issues (and related mitigation plans); escalating in a clear and timely manner as appropriate.

Qué ocurrirá

PROGRAMA DE CONTRATACIÓN

01. Presenta una solicitud

Nuestros equipos son diversos y están formados por personas que aportan capacidades, conocimientos, ideas y experiencias diferentes. Queremos que encuentres el trabajo perfecto para ti, así que lee las descripciones de los puestos, los departamentos y los equipos.

02. Conoce al/a la responsable de la selección de personal o haz una evaluación

Si te seleccionan para ocupar un puesto corporativo, la persona responsable de la contratación te contactará para comenzar las entrevistas y será tu punto de contacto principal durante todo el proceso. Para los puestos de Retail, tendrás que completar una evaluación interactiva de entre 10 y 20 minutos que incluye una conversación y cuestionarios. Independientemente de tu puesto, queremos conocer todas tus facetas, así que no tengas reparo en enseñar cómo ofreces un servicio premium y qué es lo que te diferencia de los demás.

03. Haz una entrevista

Enfréntate a esta fase con confianza. Para ello, investiga, entiende lo que buscamos y prepárate para responder a las preguntas que te hagan para conocerte mejor a ti y a tu experiencia.

Dos personas sonriendo y abrazándose en un ambiente al aire libre