WHO WE ARE LOOKING FOR

Nike is seeking a strategic retail operator to lead Retail Operations for the Retail Marketing team. This is a high-impact role for someone who thrives on operational excellence, process optimization, and collaborative problem-solving. You will be passionate about enabling retail marketing teams to deliver with clarity and agility, ensuring seamless execution across complex retail environments.

The ideal candidate brings deep experience in retail operations, a strong understanding of store and marketplace workflows, and a commitment to driving efficiency and innovation. You’ll serve as the single operations partner for Retail Marketing, shaping planning frameworks, optimizing tools and systems, and empowering teams to execute Nike’s bold retail vision.

WHAT YOU WILL WORK ON

In this role, you’ll orchestrate operational processes that enable Retail Marketing to deliver integrated campaigns and in-store experiences. You’ll manage seasonal and long-range planning, streamline workflows, and ensure alignment across cross-functional partners. Your work will create clarity, discipline, and speed for the Retail Marketing team.

Key Job Accountabilities:

·Provide strategic operational leadership and partnership to Retail Marketing leaders.

·Translate retail marketing strategies into actionable operational plans and processes.

·Develop and execute seasonal and long-range planning frameworks for Retail Marketing initiatives.

·Partner with cross-functional teams (Brand, Digital, Visual Merchandising, Store Operations) to ensure integrated planning and execution.

·Build, evolve, and implement tools and systems (budget trackers, project management platforms) to support retail marketing operations.

·Manage the seasonal workflow for Retail Marketing’s project portfolio, driving efficiencies and process optimization.

 ·Lead the operating model—setting meeting cadence, team resourcing, communication, and tools for Retail Marketing.

·Monitor and report on operational performance, identifying opportunities for continuous improvement.

WHO YOU WILL WORK WITH

You’ll report to the Director of Brand Planning & Ops and collaborate closely with Retail Marketing leadership. You’ll partner with cross-functional stakeholders in Brand, Digital Operations, Visual Merchandising, and Store Operations to ensure seamless execution of retail initiatives. This role sits at the intersection of marketing and operations, enabling Nike’s retail storytelling at scale.

WHAT YOU BRING

·Bachelor’s degree in Marketing, Business, or related field. Will accept any suitable combination of education, experience and training. 

·A minimum of 6 years of direct relevant work experience in retail operations, retail marketing, or strategic planning within a global, matrixed organization.

·Strong understanding of retail marketing workflows, campaign planning, and go-to-market processes.

·Experience building and scaling operational systems, tools, and processes for retail functions.

·Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects.

·Expertise in project management, resource planning, and budget oversight.

·Exceptional communication and storytelling skills.

·Strategic thinking and analytical skills with a bias for action.

·Ability to influence and drive alignment across diverse teams.

·Proficiency in planning and collaboration tools (Airtable, Smartsheet, Box, Tableau).

·Comfort thriving in a fast-paced, dynamic environment.

·Passion for sport, culture, and the Nike brand.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.