Rejoignez l'équipe NIKE, Inc.
Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de créer. L'épanouissement de sa culture repose sur son ouverture à la diversité et sur sa façon d'encourager l'imagination. La marque a besoin de personnes talentueuses, de leaders et de visionnaires. Chez NIKE, Inc., chacun contribue, par ses compétences et sa passion, à jouer un match difficile en constante évolution.
WHO ARE WE LOOKING FOR?
Training Experience Captains aims to strengthen our connection to Athletes*, by elevating our in store athletes experience, trough training excellence in all areas of the business. Whether focusing on product, service, digital innovation, store operations or any other topic critical to the Marketplace – the goal is to ensure Firstline teams that serve Nike consumer are trained, prepared and confident to serve their personal best.
The TCP ensures a commitment to premium experience and service and relies on a network of training and expert matter professionals to ensure teams have the right information, skills and abilities to deliver on the high expectations of Nike Consumers..
WHAT WILL YOU WORK ON?
PRODUCT, SERVICE & OPERATIONS BASICS EDUCATION
- Execute Store Operations training sessions, using all the materials provided by Geo and Territory NAX leaders. Execute EKIN in Store and Virtual trialing events, following APLA and territory EKIN guardrails.
- Execute Product, Services and Digital Innovation certification workshops and experiences for Firstline across the defined doors, in alignment with seasonal Territory EKIN calendar and NAX leaders guidance.
- Facilitate Rookie Training Camp and execute Training experiences during Onboarding for new store teams, in alignment with standard Onboarding agendas provided by APLA NAX team.
- Conduct Train-the-Trainer sessions with store leaders and in store trainers, as needed.
- Use the seasonal training calendar, onboarding cadence, global /geo program rollouts and initiatives and quarterly livestream to determine area/district training strategies, plans and needs.
TRACK, MEASURE AND REPORT
- Gather feedback to ensure the successful completion of training.
- Observe skills and behaviors in action to determine impact and effectiveness of training efforts.
- Identify gaps in knowledge, skill and performance and provide training recommendations.
- Partner with Store Leaders to monitor the effectiveness of training and influence improvements by providing direct feedback to Field Leaders and Territory NAX partners.
MAKE SPORT AS DAILY HABIT & COMMUNITY IMPACT
- Serve and inspire all store athletes. Promote and help store athletes to make sport a daily habit.
- Educate and incentivize Firstline about Nike APPs usage (NRC, NTC)
- Become a Nike Community Ambassador and include GYB platform education in events and store visits content.
MEMBERSHIP & O20 BASICS
- Elevate A15 and other global and geo training content formats in store experiences and trainings.
- Promote education and usage of Nike APP among Firstline team.
WHO WILL YOU WORK WITH?
You’ll be report to SEA&I Retail District Manager, partner & support by the Territory NAX Leader & Team. On the daily you will be supporting a diverse team of Nike Store Teams in the marketplace.
WHAT YOU BRING TO NIKE
IMPORTANT ROLE CONSIDERATIONS:
- Key relationship with Field Leader and NAX )
- Officially reports to Field Leader or host Head Coach in the me Portal (Nike Owned stores)
- Field Leader or host Head Coach to manage onboarding and CFE, development in partnership with the Territory NAX team
- Recommended length of time in role is 18-24 months
- Coach or higher
- Ability to travel to other stores within Territory
- Ability to participate in weekly meetings or conference calls
- Excellent written and verbal communication skills
- Willingness to undertake Full Time role
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
NOTRE PLAN DE RECRUTEMENT
01 Posez votre candidature
Nos équipes se composent de personnes apportant des compétences, des connaissances, des contributions, des idées et des expériences variées. Nous souhaitons vous aider à trouver le poste qui vous correspond. Consultez les descriptions de poste, les services et les équipes pour trouver le poste parfait pour vous.
02 Rencontrez des responsables du recrutement ou passez une évaluation
En cas de sélection pour un poste au sein de l'entreprise (poste Corporate), une personne du service de recrutement vous contactera pour entamer le processus d'entretien. Cette personne sera votre contact principal tout au long du processus. Pour les postes dans la vente au détail (postes Retail), l'évaluation interactive comprend une discussion et des quiz. Elle dure environ 10 à 20 minutes. Quel que soit le poste que vous visez, nous souhaitons en savoir plus sur vous, alors n'hésitez pas à nous dire quelle est votre vision d'un service de haute qualité et ce qui vous rend unique.
03 Entretien
Abordez cette étape avec confiance, en faisant vos recherches, en comprenant ce que nous attendons et en vous préparant à répondre aux questions qui vous seront posées pour mieux connaître votre personnalité et votre parcours.
