Rejoignez l'équipe NIKE, Inc.
Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de créer. L'épanouissement de sa culture repose sur son ouverture à la diversité et sur sa façon d'encourager l'imagination. La marque a besoin de personnes talentueuses, de leaders et de visionnaires. Chez NIKE, Inc., chacun contribue, par ses compétences et sa passion, à jouer un match difficile en constante évolution.
WHO YOU’LL WORK WITH
The Digital Process Optimization (DPO) Team under Nike Consumer, Product, Brand, & Marketplace (CPBM) Operations transforms operational processes through innovative digital solutions. In the Senior, Process Optimization role, you will partner with cross-functional teams to design, implement, and optimize process automation and workflow solutions. Reporting to the DPO Senior Manager, you will collaborate with global product creation, CPBM Operations, software engineering, program management, and data governance teams to deliver impactful solutions that drive productivity, foster collaboration, and enable data-driven decision-making.
WHO WE ARE LOOKING FOR
The DPO Team is seeking someone who thrives in a dynamic environment, with a passion for operational excellence and a strong background in software product development. This individual will have a proven track record of engaging with users to deeply understand their needs and deliver sustainable digital solutions that drive productivity, foster collaboration, and enable data-driven decision-making. In this role, you will act as both a strategic problem solver and an operator, partnering closely with cross-functional teams to design, implement, and optimize process automation and advanced workflow solutions. You will contribute to creating scalable, collaborative, and impactful solutions that enable operational excellence and enterprise-wide alignment.
- 5+ years of experience in Digital Transformation, Business Management Consulting, Product Management, or a related field.
- Bachelor’s degree or equivalent combination of education, experience, or training.
- Demonstrated expertise in configuration, customization, and implementation of SaaS applications like RPA or Workflow systems.
- Lean or Six Sigma Certification (preferred)
- Experience working cross-functionally to influence decisions and drive change at scale
- Exceptional leadership, communication, and interpersonal skills
- Ability to communicate effectively across technical and non-technical stakeholders and with global and geo stakeholders
WHAT YOU’LL WORK ON
As a Digital Process Optimization Manager, you will oversee the product lifecycle of process automation and workflow solutions, from discovery through concept, testing, launch, and maturity. Your responsibilities will include:
- Leading the design, build, and delivery of process automation and workflow solutions using Automation Anywhere and Pega ecosystems.
- Collaborating with teams to translate the needs of CPBM into user-centric digital experiences.
- Ensuring timely delivery of high-impact features while prioritizing user sentiment and measurable value drops.
- Conducting qualitative and quantitative research to inform solution design and prototyping with end users.
- Developing, testing, and deploying sustainable, interim solutions leveraging LCNC, RPA, and advanced workflows.
- Owning the product roadmap and managing complex solution lifecycles, including requirements gathering, build, testing, launch, and ongoing production support.
- Establishing best practices and scalable processes to maximize the impact of delivered solutions.
- Reporting progress and managing your backlog within an Agile methodology to ensure consistent, high-quality delivery.
We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
NOTRE PLAN DE RECRUTEMENT
01 Posez votre candidature
Nos équipes se composent de personnes apportant des compétences, des connaissances, des contributions, des idées et des expériences variées. Nous souhaitons vous aider à trouver le poste qui vous correspond. Consultez les descriptions de poste, les services et les équipes pour trouver le poste parfait pour vous.
02 Rencontrez des responsables du recrutement ou passez une évaluation
En cas de sélection pour un poste au sein de l'entreprise (poste Corporate), une personne du service de recrutement vous contactera pour entamer le processus d'entretien. Cette personne sera votre contact principal tout au long du processus. Pour les postes dans la vente au détail (postes Retail), l'évaluation interactive comprend une discussion et des quiz. Elle dure environ 10 à 20 minutes. Quel que soit le poste que vous visez, nous souhaitons en savoir plus sur vous, alors n'hésitez pas à nous dire quelle est votre vision d'un service de haute qualité et ce qui vous rend unique.
03 Entretien
Abordez cette étape avec confiance, en faisant vos recherches, en comprenant ce que nous attendons et en vous préparant à répondre aux questions qui vous seront posées pour mieux connaître votre personnalité et votre parcours.
