SERVES OUR CONSUMER: Friendly, team player, cares for customers & wants to deliver the best experience.

IS THE BEST OF THE BEST: Coachable, goal and career-oriented, and a learner who is innovative & influential to others.

PLAYS BY THE RULES: Professional who shows up each day with a high level of integrity and reliability, is task-focused & does the right thing.

STRIVES TO WIN: Brand advocate who brings passion, energy, drive & positivity into customer interactions in an authentic way.

Responsibilities:

• Create a fun, energetic environment for our customers

• Consistently perform to operational and merchandising standards

• Partner with teammates on tasks, processes, merchandising and product flow opportunities

• Ensure basic understanding of footwear, apparel and accessories

• Support superior standards around store cleanliness and store safety

• Acts in accordance with store policies and procedures at all times.

• Maintain consistent attendance in accordance with Converse Attendance Expectations and Retail Conduct Expectations.

Qualifications:

• 1-2 years of customer service and/or retail experience preferred 

• Must be able to perform all retail floor functions including standing for extended periods, climb ladders, stock/retrieve/ merchandise, and unload shipments

• Ability to effectively communicate with employees and customers

• Able to accomplish multiple tasks in a fast-paced environment

• Able to work effectively with others in a team-oriented environment and provide excellent customer service

• Must perform basic retail math and have basic computer skills.

•  Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.