Entra a far parte del team di NIKE, Inc.

NIKE, Inc. non si limita ad attrezzare i migliori atleti del mondo. Offre un luogo in cui scoprire le proprie potenzialità, superare i confini e oltrepassare i limiti. L'azienda è alla ricerca di persone in grado di crescere, pensare, sognare e creare. La sua cultura si alimenta con la diversità e la valorizzazione dell'immaginazione. Il marchio è alla ricerca di persone d'azione, di leader e di visionari. In NIKE, Inc. tutti i dipendenti apportano le proprie competenze e la propria passione in un contesto stimolante e in continua evoluzione.

WHO YOU’LL WORK WITH

You will joining the North America Partnership Transformation team, supporting our Partner’s digital business. Our team’s role is to create differentiated retail and digital Consumer Experiences with Partners that elevate Brand & Business priorities. You will work with x-functional teammates, such as Partnership Transformation, Partner Marketing, Sales, Merchandising, Operations, as well as with Geo and Global teams responsible for helping drive an elevated consumer experience across our Partner’s digital landscape. You will also work closely with external agencies in ensuring we are rapidly elevating the consumer journey through new concepts and digital capabilities for our consumers.  

As the Senior, NA PT, Digital CX, you will report directly into the Lead, NA PT Digital CX.

WHO WE ARE LOOKING FOR

Our mission in the NA Partnership Transformation Digital CX team is to ideate and scale proven consumer experience (CX) capabilities across the marketplace, in service to our Partners. We are looking for a candidate to support the following:

  • Support the NA Partner Digital business, on behalf of Partnership Transformation
  • Support the ideation & ownership of the external CX digital capabilities across omni-channel retail
  • Acts as the subject-matter-expert (SME) of NA PT across current digital capabilities (i.e. UGC, ePDP Excellence, Digital Optimization)
  • Partner closely with x-functional Digital stakeholders to deliver against the Digital CX strategy
  • Work with non-routine information and develops recommendations for ideas or services

WHAT YOU’LL WORK ON

You’ll be responsible for elevating the Nike consumer experience capabilities across our largest Partner digital ecosystems. From piloting new digital capabilities to scaling proven capabilities, you’ll work cross-functionally to bring the best of Nike to life in Partner.com:

  • Adopt and adapt digital best practices to win with seasonless initiatives
  • Support our initiative to scale ePDP content across must-win FOP’s
  • Partner with agencies towards elevating digital optimization (removing friction and increasing Nike’s brand distinction on Partner sites)
  • Translate consumer insights into actionable consumer journey experiences
  • Foster a test & learn approach, together with MPU PT team, to unlock and optimize digital capabilities
  • Results-orientation: set up initiatives for success by ensuring they are focused on the right KPI’s and then help track against them

WHAT YOU BRING

  • Bachelor’s degree in Marketing or related field. Will accept any suitable combination of education, experience and training
  • 5+ years of Digital CX experience 
  • An understanding of the sport consumer, shopping behaviour’s, retail journeys and retail trends
  • Pre-emptive problem solver, with an ability to assess an issue and develop action steps for resolution
  • Able to work as part of a matrix, with an ability to collaborate cross-functionally towards a common goal

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

Una breve introduzione

IL NOSTRO PIANO DI ASSUNZIONE

01 Candidati

I nostri team sono composti da persone che apportano un'ampia varietà di competenze, conoscenze, input, idee e background. Vogliamo aiutarti a trovare il tuo posto: rivedi le descrizioni delle posizioni, i reparti e i team per trovare il ruolo adatto a te.

02 Incontra un/una recruiter o completa una valutazione

Se selezionato per un ruolo aziendale, un reclutatore ti contatterà per avviare il processo di colloquio e sarà il tuo contatto principale durante tutto il processo. Per i ruoli di vendita al dettaglio, completerai una valutazione interattiva che include una chat e quiz e richiederà circa 10-20 minuti per essere completata.  Indipendentemente dal ruolo, vogliamo conoscere te, la tua totalità, quindi non esitare a scoprire il modo in cui ti avvicini a un servizio di livello mondiale e ciò che ti rende unico.

03 Preparati per il colloquio

Affronta questa fase con sicurezza, facendo le tue ricerche, comprendendo cosa stiamo cercando e preparandoti a rispondere alle domande che sono state ideate per saperne di più su di te e sul tuo background.

Due persone che sorridono e si abbracciano in un ambiente esterno