Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! 

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". 

Join the NIKE, Inc. team! 

As an Operations Head Coach you are: 

• Building, leading, and developing a high performing, diverse team whilst ensuring an excellent work atmosphere
• Managing labour budgets and store operations to reach sales targets and optimize services, including ship from store and BOPIS.
• Responsible for end-to-end product lifecycle in store (receiving, stock accuracy, stock levels, replenishment, order fulfillment and RTV)
• Responsible for improving productivity and process efficiency to ensure the best consumer experience
• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
• Leverages expertise and applies conceptual thinking to understand and solve complex issues and implications, taking into consideration multiple perspectives, business strategies and future implications.
• Ability to be guided by resource availability and functional objectives. Deals with new information and can convey complex information in a detailed manner to internal partners and external customers.
• Proficient in LP process and cash handling
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ

What you get:

• Attractive salary that evolves with the market and experience
• Opportunity on receiving quarterly bonus payments
• Attractive online and in-store employee discounts
• Attractive Benefits Package, Pension & Share scheme
• Exciting development and career opportunities
• Regular training on leadership, sales and products
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
• Staff dress to represent NIKE and foster our team spirit
• Access to sports activities
• Opportunities to participate in unique NIKE moments

What you bring:

• A passion for NIKE and/or love of sport
• Some experience in retail and/or leadership positions
• Very good command of English language (written and spoken)
• Experience and competency in serving exceptional consumer service
• Ability to coach and develop a strong team
• Strong focus on communication
• Flexibility to work in shifts and on weekends

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!