WHO YOU’LL WORK WITH

This role will be reporting to the Sr. Director, Global Places and Services (GPS) APAC based in Singapore and serve as a member of GPS’s APAC Leadership Team.  This role will work closely with the members of the GPS APAC Leadership team, members of the broader GPS teams, key country stakeholders, teammates in GPS locations around the world and managers within Nike’s global functions such as Finance, Procurement, Legal, Communications and Technology.

WHO WE ARE LOOKING FOR

We’re looking for a Senior Manager, GPS Southeast Asia (SEA) Operations who will lead end-to-end Operations across several Southeast Asian Countries.  Being Singapore based, this role will oversee the development of the vision, strategy and planning of SEA Operational execution with cross functional teams to implement standards and processes; operationalize tools, capture metrics and measure KPI’s connected to GPS’s strategy.

Given the multi country remit for this role, the candidate must have previous experience in managing international / regional remote teams with the ability to think strategically, develop strategic plans, relationships and stewarding an enterprise approach.

A strong candidate with expertise in workplace strategy, leader in operations, proven track record in strategic partner execution & a highly skilled team leader.  The candidate must also have highly effective communication skills and transformative problem-solving skills, with talent for orchestrating and directing strategy implementation.

The candidate is expected to adhere to “Win as One Team” and a “pro-active service delivery” culture.

The candidate needs:

• Minimum 10 years direct relevant work experience with progressive leadership responsibilities in facility management with a solid understanding of current trends, with bachelor’s degree in relevant field, or combination of relevant education, experience.
• Leadership and managerial experience that allow the leader to provide strategic direction
• Motivate and develop complex teams in diverse contexts with matrix organization management to better understand Nike business drivers and culture with a proven track record of collaborating and influencing across a variety of internal and external partners with cross-cultural awareness and sensitivity
• Demonstrated ability to plan, prioritize and operationalize complex programs to meet commitments that are aligned with organizational goals in a dynamic, highly matrixed, fast-paced environment.
• Strong interpersonal, highly developed communication in verbal and written and collaboration skills to engage with user groups and to build networks with GPS and other key Nike partners
• Proven contracting, financial evaluation and program management skills and budget management and stakeholder engagements as well as proven strategic leadership in developing and elevating third party partnerships

WHAT YOU’LL WORK ON

If this is you, you’ll be working closely with Nike leaders around the world to translate GPS’s business strategies to how it applies to Operations across Southeast Asian Nike locations.  You will work on strategy creation and implementation, project scope, roadmaps, tiers, and service delivery levels.  You will partner with the Sub-Node teams on defined processes, standards, tools metrics and KPI’s.

Your accountabilities and tasks will include, but not limited to:

• Serve as the main point of contact for SEA operations strategy & execution questions from the broader teams.
• Lead and manage in-country SEA leads and teams, guiding and supporting local teams to deliver end-to-end, leveraging processes and tools defined globally.
• Activate workplace solutions and global performance standards implementation through service partners.
• Maintain and develop a playbook & framework / delivery model to ensure workplace operations and service programming reflects GPS & Enterprise strategy.
• Lead Singapore strategy across the GPS Capabilities, working with COE to inform capital and AOP budgets while developing and maintaining relationships with Nike SEA stakeholders and partners

Financial Management:

• Regional leadership and end-to-end executional accountability, monitoring the in-country leads and teams to measure effectiveness and success as well as oversee and manage operational budgets.

Presentations:

• Utilize computer skills to create high quality graphic and text presentations often under tight timeframes. Interpret needs, determine and produce effective presentation layout, and organizes final documents.
• Prepare special reports requiring the selection of relevant information from a variety of sources as well as maintains and updates on-going reports or databases.