Job Responsibility:

• Daily operation: 
  • Build smooth collaboration with cross functional teams and external customers to streamline the E2E daily operation process and drive the supply chain areas excellence for order management
  • Collaborate with cross functional team to implement E2E order fulfilment from pre-season, in season until to post season, including no limited: order taking of pre-season, in-season OB order processing, goods return of post-season, ensure SAP data reconciliation and compliance process.
  • Act as the voice of Converse Marketplace to drive within Supply Chain team to secure service delivery with quality and influence capability development continuously. 
  • Monitor and manage order fulfillment performance against service level agreements. 

Functional Skill Required (Hard skills):

• Above 5 years’ retail operation/supply chain experience in FMCG; 
• Ability to work across multiple functions and drive action via the consensus and alignment with multiple internal cross functional key stakeholders & external customers.
• Good knowledge on SAP and BI operation, and with excellent Excel skill setup
• Fluent English both written and spoken.

Experience Required (Soft skills):

• Goods communication skill via fact and data analysis approaching
• Be resilience and keep an open mind while facing challenge and pressure
• Team success before individual success

• Recognize motives that might underline an individual's or group's actions