Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
MANAGER, DELIVERY EXCELLENCE
Ho Chi Minh City, Vietnam
WHO YOU’LL WORK WITH
Are you a visionary leader with a passion for driving operational excellence and transforming supply chain processes? We are seeking an ambitious, strategic, and results-driven Delivery Excellence Manager to join our Apparel & Accessories (APAC) Delivery Excellence team in Vietnam. In this pivotal role, you will spearhead performance management, lead global initiatives, oversee a dynamic project portfolio, and revolutionize efficiency through process automation and innovation. You will report to Director, Delivery Operations Excellence and work closely with a powerhouse of cross-functional teams, including Supply & Inventory Planning, Global Supply Planning, Partner Management, Factory Partners, and Global Delivery Excellence. You will also collaborate with Robotic Process Automation (RPA) and analytics teams to deliver groundbreaking process improvement initiatives.
WHO WE ARE LOOKING FOR
This opportunity is tailor-made for someone who thrives in a fast-paced, cross-functional environment and is eager to transform and influence the future of delivery operations excellence within one of Nike’s most critical manufacturing hubs.
A bachelor’s degree in business, Supply Chain, Engineering, or a related field.
Minimum of 7 years of expertise in supply chain operations, planning, or project management within a high-performance organization.
Exceptional analytical acumen with a proven ability to harness data for informed decision-making and strategic influence.
Superior communication and stakeholder management skills—adept at navigating complex global matrix environments.
Demonstrated leadership in cross-functional project management, driving alignment and execution across multiple teams.
Experience working with process automation or RPA tools is a plus.
A collaborative, forward-thinking mindset with an unwavering commitment to continuous improvement and innovation.
WHAT YOU’LL WORK ON
You will lead performance excellence for the APAC Delivery Excellence Team by setting strategic Key Performance Indicators (KPIs), driving global initiatives like system upgrades and process harmonization, advancing automation through RPA collaboration, and managing a strategic project portfolio with clear governance and stakeholder communication.
Drive Performance Management Excellence – Establish, refine, and oversee the APAC Delivery Excellence Team’s performance framework, setting strategic KPIs and ensuring rigorous monitoring for continuous improvement.
Lead High-Impact Global Initiatives – Partner with global Delivery Excellence teams, factory stakeholders, and cross-functional experts to implement transformative strategies, including system upgrades, process harmonization, and capability building.
Advance Process Automation & Innovation – Oversee the development of cutting-edge automation tools in collaboration with the RPA team, optimizing operational workflows and unlocking efficiency gains.
Govern a Strategic Project Portfolio – Directly manage project governance, ensuring seamless communication of priorities, roadmaps, and status updates across global stakeholders.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
