Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Information about benefits can be found here.
WHO YOU’LL WORK WITH
You will serve on the NA Direct Business Operations team, reporting directly to the Training and Onboarding Manager for the Northeast territory. As a member of the Training and Onboarding team, you will work closely in partnership with Territory Operations, Firstline Programs, EKINs, the Retail Field Leadership Team, and Store Operations and Services, as well as with key internal stakeholders (e.g., Global Stores Training and Services, Channel Teams, Retail Loss Prevention and Human Resources).
WHO WE ARE LOOKING FOR
We are seeking an experienced trainer with skills in training, coaching and developing retail leaders and store teams. In this role, you will deliver education to our retail leaders through engaging, multi-modality training plans and programs. You will foster impactful cross-functional relationships and implement training strategies as a part of business operations and projects.
- 3+ years retail leadership experience, including 2 years in training and facilitation.
- Bachelor’s degree or equivalent combination of education, experience or training.
- Strong written and verbal communication skills.
- Experience in presenting or facilitating content, both in-person and virtually (e.g., Zoom).
- Proficiency with Airtable and Keynote and/or PowerPoint preferred.
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time.
- Flexible schedule based on retail and business needs – ability to work weekends, evenings, nights, and holidays.
- Ability to travel up to 50% to Nike retail stores and meetings across all North America.
WHAT YOU’LL WORK ON
Our retail Firstline teammates are the first point of contact between athletes* and Nike. As an NAX trainer, you will facilitate training to our Firstline teammates to develop their service, selling, leadership and retail business skills. You will play a meaningful role in ensuring the success of the team, the business, and the brand.
As an NAX Trainer, you will:
- Deliver in-person and virtual training sessions to multi-unit leaders, store leaders and athletes on various Global and NA training priorities.
- Proactively seek insights and trends around skill gaps and work with Training and Onboarding leaders on strategies to fill these training needs.
- Apply the train-the-trainer approach to prepare multi-unit leaders and store leadership to drive ongoing learning on subjects ranging from service and selling to career development and growth.
- Coordinate and implement leadership and athlete onboarding for new store openings and conversions.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
