Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike Head Coach – Unite IMM
We need leaders who inspire, empower, and drive performance through a passion for sport and service.
About the Role
As a Head Coach for our highest revenue Unite Door, you’ll lead by example, champion Nike’s values, and create a premium consumer experience. You’ll be responsible for driving commercial success, developing your team, and ensuring operational excellence across all areas of the store.
Key Responsibilities
- Lead daily operations, ensuring visual, brand, merchandising and operational “door to floor” standards are consistently executed.
- Communicate and Drive key performance indicators (KPIs) and business goals to your team, motivating them to deliver exceptional service.
- Oversee onboarding and continuous training to drive Employee Engagement and ensure all team members integrate well into Nike’s team culture, and achieve service and operational standards.
- Use business insights and possess commercial acumen to identify growth opportunities and drive performance.
- Conduct regular performance reviews and team development sessions using Nike’s “Performance Excellence” framework.
- Manage stock operations, including deliveries, audits, and cycle counts, in line with Nike HQ policies.
- Act as the key liaison between the store, Nike HQ, and Territory partners, sharing updates on product, promotions, operations, and policy changes.
What You Bring
- 7+ years of retail experience & leadership in a dynamic, complex, high-volume retail environment.
- Proven ability to lead, coach, and develop high-performing teams.
- Strong background in retail operations, sales, planning, and customer service.
- Energetic presence on the shop floor with a passion for sport and the Nike brand.
- Excellent communication skills and a collaborative, inclusive leadership style.
Who You’ll Work With
You will report directly to the Senior Retail Manager, SEA; You will collaborate with equally passionate teammates spanning Merchandising, Planning, Retail Marketing, Nike Direct Leaders, Geo RDMS/ SRMs, Real Estate, Store Development, Retail Operations and Nike Athlete Experience Team. At time, you will also work with stakeholders across SEA&I territory, Asia Pacific and Latin America geography.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
