Word onderdeel van het NIKE, Inc. team
NIKE, Inc. doet meer dan alleen de beste atleten ter wereld uitrusten. Ons bedrijf is een plek om volledig tot ontplooiing te komen, grenzen af te breken en het onmogelijke mogelijk te maken. Wij zoeken naar mensen die kunnen groeien, denken, dromen en creëren. Kenmerkend voor onze cultuur is dat we diversiteit omarmen en voorstellingsvermogen belonen. Als merk zoeken we naar presteerders, leiders en visionairs. Bij NIKE, Inc. draait het om iedereen die vaardigheden en passie met zich meebrengt naar dit uitdagende en voortdurend veranderende spel.
WHO YOU’LL WORK WITH
The Digital Process Optimization (DPO) Team under Nike Consumer, Product, Brand, & Marketplace (CPBM) Operations transforms operational processes through innovative digital solutions. In the Senior, Process Optimization role, you will partner with cross-functional teams to design, implement, and optimize process automation and workflow solutions. Reporting to the DPO Senior Manager, you will collaborate with global product creation, CPBM Operations, software engineering, program management, and data governance teams to deliver impactful solutions that drive productivity, foster collaboration, and enable data-driven decision-making.
WHO WE ARE LOOKING FOR
The DPO Team is seeking someone who thrives in a dynamic environment, with a passion for operational excellence and a strong background in software product development. This individual will have a proven track record of engaging with users to deeply understand their needs and deliver sustainable digital solutions that drive productivity, foster collaboration, and enable data-driven decision-making. In this role, you will act as both a strategic problem solver and an operator, partnering closely with cross-functional teams to design, implement, and optimize process automation and advanced workflow solutions. You will contribute to creating scalable, collaborative, and impactful solutions that enable operational excellence and enterprise-wide alignment.
- 5+ years of experience in Digital Transformation, Business Management Consulting, Product Management, or a related field.
- Bachelor’s degree or equivalent combination of education, experience, or training.
- Demonstrated expertise in configuration, customization, and implementation of SaaS applications like RPA or Workflow systems.
- Lean or Six Sigma Certification (preferred)
- Experience working cross-functionally to influence decisions and drive change at scale
- Exceptional leadership, communication, and interpersonal skills
- Ability to communicate effectively across technical and non-technical stakeholders and with global and geo stakeholders
WHAT YOU’LL WORK ON
As a Digital Process Optimization Manager, you will oversee the product lifecycle of process automation and workflow solutions, from discovery through concept, testing, launch, and maturity. Your responsibilities will include:
- Leading the design, build, and delivery of process automation and workflow solutions using Automation Anywhere and Pega ecosystems.
- Collaborating with teams to translate the needs of CPBM into user-centric digital experiences.
- Ensuring timely delivery of high-impact features while prioritizing user sentiment and measurable value drops.
- Conducting qualitative and quantitative research to inform solution design and prototyping with end users.
- Developing, testing, and deploying sustainable, interim solutions leveraging LCNC, RPA, and advanced workflows.
- Owning the product roadmap and managing complex solution lifecycles, including requirements gathering, build, testing, launch, and ongoing production support.
- Establishing best practices and scalable processes to maximize the impact of delivered solutions.
- Reporting progress and managing your backlog within an Agile methodology to ensure consistent, high-quality delivery.
We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
ZO WERKT ONS SOLLICITATIEPROCES
01 Solliciteer
Onze teams bestaan uit mensen met diverse vaardigheden, kennis, input, ideeën en achtergronden. We willen dat je op de juiste plek terechtkomt: bekijk de functiebeschrijvingen, afdelingen en teams om te ontdekken welke functie bij je past.
02 Maak kennis met een recruiter of doe een test
Als je wordt geselecteerd voor een functie binnen Corporate, neemt een recruiter contact met je op om het sollicitatieproces te starten. Deze recruiter blijft gedurende het hele proces je belangrijkste contactpersoon. Voor functies binnen Retail doe je een interactieve test die bestaat uit een chat en quizzen. Deze test neemt ongeveer 10-20 minuten in beslag. Ongeacht de functie willen we meer te weten komen over jou, dus schroom niet om te laten zien hoe je service van wereldklasse benadert en wat jou uniek maakt.
03 Sollicitatiegesprek
Begin vol zelfvertrouwen aan deze fase door onderzoek te doen, te begrijpen waar we naar op zoek zijn en je voor te bereiden op vragen die zijn bedoeld om meer over jou en je achtergrond te weten te komen.
