We're looking for talented, analytical, and passionate people to join our digital risk management team as Digital Risk Management Specialist based in Shanghai.

The digital loss prevention team plays a critical role in the complex e-commerce environment for NIKE. The scope of this role is not limited to performance monitoring and reporting, but also to proactively finding actionable insights to help drive high-impact business changes. In this role, you could expect to learn the latest fraud and abuse trend and the corresponding risk management strategies.

Roles & Responsibilities:

1.Digital Risk Monitoring and Analysis

• Proactively monitor Nike’s e-commerce platforms to identify potential risks, fraudulent activities, and suspicious patterns.

• Analyze transaction data, user behavior, and platform activities to detect anomalies and reduce exposure to fraud.

2.Fraud Prevention and Loss Mitigation

• Develop and implement strategies to minimize digital losses and mitigate financial risks associated with fraudulent transactions.

• Work closely with cross-functional teams to design fraud detection models and enhance platform security measures.

3.Risk Assessment and Reporting

• Conduct regular risk assessments to evaluate potential threats to the digital commerce platform.

• Prepare detailed reports on incidents, fraud trends, and loss prevention metrics for stakeholders and senior management.

4.Collaboration with Internal and External Stakeholders

• Collaborate with internal teams such as digital operations, legal, and IT security to strengthen the overall risk management framework.

• Partner with third-party vendors and payment gateways to ensure compliance with industry standards and implement fraud prevention best practices.

5.Policy Development and Enforcement

• Assist in the creation, enforcement, and continuous improvement of fraud prevention policies, guidelines, and standard operating procedures.

• Ensure adherence to regional and global compliance regulations related to e-commerce and digital payments.

6.Incident Management and Resolution

• Lead investigations into fraudulent activities and manage resolution processes to recover losses.

• Respond promptly to critical risk events and escalate issues to senior leadership when necessary.

7.Performance Optimization

• Monitor and optimize fraud prevention tools and systems to improve efficiency and accuracy.

• Identify and recommend technology solutions to enhance digital risk management capabilities.

8.Training and Awareness

• Provide training and guidance to internal teams on fraud detection techniques, risk management policies, and emerging threats.

• Promote a culture of risk awareness across the organization to reduce digital vulnerabilities.

Qualifications:

• Business, finance, and/or technology-related (Engineering, Science) background

• Proficiency in SQL data processing

• Skilled use of at least one professional analysis tool, such as Excel, SAS, Python, R, etc.

• An ability to build, update, and maintain ML models would be a plus

• Strong analytical skills, critical thinking, detail-oriented, goal-oriented, and proactive

• Good communication and interpersonal skills

• Prior experience in data analysis is a plus.