Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Overview of the Job:
This Role will work with X-function team to understand the customer needs, play the window to connect with internal X functions to fulfill customer's needs and maximize revenue. Co-ordinate the efforts to Business result delivery; Response and fulfill customer needs timely to support business achievement and elevate customer service level.
Key Partnership:
This role needs collaboration with x-functional team across sales, IFP & SR team, DSM, finance and supply chain.
Job Responsibility:
- Create and maintain orders from customers and inter-company requestors in a timely and accurate manner with the compliance of OM SOP and policies.
- Communicate with Account for order adjustment, cancellation, and block basing on the latest marketplace status, and execute in system.
- Track record for data accuracy, RSO status and coordinate with cross function team for issue handling.
- Optimize report & analysis tools to detect, call out and mitigate risk for drive shipment rate and contribute to marketplace revenue.
- Make sure order entry in system with 100% accuracy and catch the timeline. Manage account or internal order book to ensure data entry accuracy and on time
- Responsible for daily interaction and order inquires.
- Track the progress on the order fulfillment and drive the efforts cross-functionally to maximize coverage and shipment rate.
Functional Skill Required (Hard skills):
- Bachelor or above
- Minimum 2-3 years working experience
- Knowledge in marketplace supply chain, logistics, wholesale partner, order fulfillment, Excel skill. The more the better.
- Strong learning capabilities, be able to process mass info and knowledge in limited time and produce outputs.
- Analytical skills which support a result driven approach delivering operational excellence.
- Basic communication skills with the ability to clearly communicate. Ability to drive clarity to audiences unfamiliar with the subject matter.
- Self-starter with the ability to work efficiently both independently and in team environments.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
