Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
MISSION:
City Service Center (CSC) is an important part of Nike Logistics network, supporting NDS （Nike Direct Store） business growth. We are looking for a reliable talent to be responsible for manage daily warehouse operation including inbound, outbound, inventory and vendor management; Deliver excellent service level to NDS and enable efficiency through partner with 3PL; At the meantime collaborate with cross functions to achieve business target. The role requires operational mindset, strong communication skills to coordinate internal and external stakeholder management.
CORE ACCOUNTABILITIES:
CSC Operation Management:
· Manage CSC day-to-day Operations, both B2B and O2O, ensure the accurate and timely fulfillment of all NDS demand with aligned service level.
· Be flexible and reliable to response NIKE business fast pace and dynamic environment; Transfer upstream requirement into operation execution.
· Conduct weekly/monthly performance reviews on service fulfillment as well as operation performance, utilize the data insight to identify operation risks and opportunities. Propose actions to drive operation accuracy and efficiency.
· Deliver successful NDS moments fulfillment like National Day Holiday/CNY/Labor Day Holiday sales peak; Develop standard operation process and improve service level.
· Build strong relationship with internal stakeholders (MSC/LP/ARO/NDS) and collaborate on X-functional projects.
· Monitor monthly billing and track actual cost vs. budget plan.
Operation excellence:
· Continue to drive warehouse operation optimization; Collaborate with MSC/ARO/Trans to drive E2E process efficiency.
· Follow NLS methodology to identify process improvement opportunities and drive enhancement.
3PL Management:
· Conduct effective KPI review mechanisms to track 3PL performance, update and evaluate metrics to assess performance and implement enhancements.
· Leverage negotiation skills to motivate 3PL and perform at their best, Influence 3PL towards the NIKE strategy and achieve business goals together.
· Contract management.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
