Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike Amsterdam Osdorp is looking for a Team Lead to join our team and provide world-class service to the consumer:
What you bring
As a NIKE Retail Team Lead, you're the face of NIKE. Enjoy high volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for the,. You'll work with your team to focus on customer service and get to the win the right way.
When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customer' experiences daily. It's more than getting the product from door to floor. It's being part of the first time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be fame-changers together.
Our leads specialize in one business area but will support cross-functionally
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
Be Rewarded for a Job Well Done:
One of the best compensation and benefits packages in the industry
Opportunity for monthly performance-based bonus
A supportive team that values Diversity, Equity & Inclusion
A career at a company at the forefront of the sports and fashion industry
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Putting Your Best Foot Forward:
1 year of retail consumer service experience preferred
Must be able to live and work in the Netherlands
Lead by example and deliver service in line with Nike's Service Principles to bring consumer journey to life
Making customers feel welcome, that your care about their wants and needs, and exceed their expectations every step of their journey
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note: Relocation support is not available for this role
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
