Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Site Reliability Engineer II
India Technology Center
WHO YOU’LL WORK WITH
You will be a part of a team of talented Site Reliability Engineers focused on delivering reliabile and observable software used by millions of athletes* around the world. You will be a part of the Resilience Engineering organization which includes Reliability Engineering, Live Site Support Engineering, Peak Event Management, Insights & Efficiency Engineering, and Enterprise Systems Engineering.
While a variety of engagement methods exist, SREs are primarily embedded with product delivery teams across Global Technology. These teams span all of Nike’s most critical digital properties: Nike.com, Nike App, SNKRS, brick & mortar retail, wholesale platforms, and supply chain technologies.
WHO WE ARE LOOKING FOR
The ideal candidate will have a strong software engineering background, a demonstrated ability to influence and partner, and show a passion for learning and mentoring. This engineer will have a track record of delivering reliable and observable digital experiences through the application of concepts from Site Reliability Engineering, DevOps, and other relevant disciplines.
Bachelor’s degree in Computer Science, Information Systems, or other relevant subject areas
2-4 years of professional experience in software engineering
Understanding of how to deliver large scale software with modern reliability and resilience concepts (multi-region, multi-cloud, active/active, canary deploys, synthetic testing, containers, etc.)
Hands-on experience building, deploying, and operating software using modern cloud-based distributed system techniques and micro-service architecture patterns. AWS experience preferred
Experience with modern observability tooling, processes, and mindset – Splunk, SignalFx, New Relic, CatchPoint, etc. Bonus points for experience with Open Source observability stacks. Extra bonus points for experience with AI Ops, AI/ML
Strong design and development experience with Java
Proficient with JavaScript on frontend (React, Angular, etc.) and backend (Node.js) components
Experience in other modern enterprise languages (functional or other – Scala, Python, Golang, etc.) is preferred
Basic understanding of DNS, Networking, Virtualization, Linux
Expertise in designing/building/supporting scalable cloud-based Micro Services
Experience with Docker and/or Serverless patterns
Experience with at least one No-SQL database like DynamoDb, Cassandra, etc.
Good understanding of RESTful APIs
Strong communication skills (written and verbal). They must be able to clearly articulate issues and their impact(s)
Highly confident and capable in reporting and communicating high value metrics to leadership. Deep understanding of the business landscape and how site reliability influences our consumers
WHAT YOU’LL WORK ON
As a Site Reliability Engineer, you will be focused on maximum availability, observability, reliability, security, and performance for Nike Digital Experiences. SREs perform deep problem analysis, detect infrastructure or code defects, define, report, and create observability processes for Key Performance Indicators (KPIs), and work with product delivery teams to provide long-term solutions to production issues.
Observing, diagnosing, and quickly resolving production issues with precision to minimize service interruptions
Developing and implementing real-time monitoring solutions that deliver essential insights into system health and key performance indicators
Communicating technical issues and their business impacts clearly, ensuring alignment across teams and effective response strategies
Reporting high-value metrics and insights to leadership, demonstrating the impact of site reliability on consumer experience and overall business objectives
Managing IT service processes such as Incident, Problem, Change, and Knowledge Management to maintain service quality and reliability
Collaborating closely with both business and technical teams to analyze system performance, troubleshoot consumer-reported issues, and proactively optimize system efficiency
Leading initiatives to enhance application reliability for high-demand consumer web and mobile platforms, ensuring consistent performance
Leveraging negotiation and influence to foster alignment and drive collaborative solutions across multiple teams
Promoting a culture of growth by coaching, mentoring, and sharing knowledge, supporting continuous improvement and resilience across the team
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
