Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Virtual Desktop Infrastructure Engineer II
Bangalore, India
WHO YOU’LL WORK WITH
You will join a growing, global team focused on virtualized end user compute and work closely with the Windows Endpoint function, working in agile sprints. We are responsible for Nike Data Center and Azure deployments around the globe. You will work closely with teams across Technology Operations, with partner support and engineering teams in USA, Europe, and Greater China.
WHO WE ARE LOOKING FOR
As a Horizon VDI Endpoint Engineer at Nike, Inc., you will play a key role in ensuring the smooth and efficient delivery of our global Virtual Desktop Infrastructure platform. Your responsibilities will include maintaining an enterprise-scale VDI infrastructure, collaborating with business teams to onboard new personas, resolving escalations from support, automating operational work, and continuing your technical development. You will maintain, improve, and implement the product, service, software, and process lifecycles for virtual end-user compute across the enterprise.
Key Qualifications:
2-4 years supporting and maintaining a VDI environment, including experience with VMWare Horizon
2+ years supporting and maintaining VMWare vSphere for VDI environments
Experience administering and supporting Windows server and client operating systems
Strong troubleshooting skills, with the ability to resolve technical issues in a timely manner
Excellent communication, customer service, and collaboration skills
Must have basic knowledge of WAN & LAN, VLANs, Ethernet, TCP/IP, and general networking
Experience in a scripting language such as PowerShell, Bash, or Python
Desire to learn, implement, and extend automation patterns
Demonstrated positive impact on the business outcomes for a large scale VDI environment
Experience with FSLogix, DEM, App Volumes
Experience with performance monitoring and troubleshooting tools like vROPS or ControlUp is a plus
Experience with Zero and/or Thin Client technologies (e.g. iGel) is a plus
Experience with AWS or Azure is a plus
Experience supporting Citrix XenApp/XenDesktop is a plus
Experience with Infrastructure as Code (e.g. Ansible) is a plus
WHAT YOU’LL WORK ON
Daily responsibilities will involve supporting a growing desktop virtualization environment, implementing, maintaining, or migrating towards infrastructure and engineering best practices. Responsible for following change control procedures to plan, test, and implement infrastructure and application changes in coordination with business partners. Work with other multi-functional teams and groups to support projects and initiatives, and to assure knowledge transfer for new systems. Provide L3/L4 support for user incidents, escalating issues to vendors, and providing end-user documentation and knowledge base articles.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
