Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?
Head Coach – Brand & Services – Nike London Flagship
Start Date : October 2026
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach",
As a Head Coach – Brand & Services you are:
- Lead and develop the in-house Retail Brand & Services team, setting the standard for consumer experience delivery within the London Global Flagship.
- Drive the strategy, planning and execution of flagship consumer experiences across Running, Football, Fitness and Lifestyle.
- Partner with Global, EMEA and Territory teams to establish the London Global Flagship as Nike’s destination for sport, community and innovation.
- Own the end-to-end consumer journey, connecting product storytelling, services, digital experiences and community engagement.
- Deliver impactful seasonal campaigns while building a year-round flagship experience that brings Nike’s Sporting Worlds to life.
- Develop future-facing services, experiences and operating models that elevate consumer expectations and retail excellence.
- Lead the execution roadmap for the 2026 London Global Flagship opening, ensuring every touchpoint reflects Nike’s premium brand standards.
- Collaborate with Brand Marketing to connect flagship experiences with key sporting, cultural and community moments across London.
- Establish performance metrics and insights frameworks to measure consumer engagement, service adoption, commercial impact and team effectiveness.
What you get:
- Attractive salary that evolves with the market and experience
- Opportunity on receiving monthly bonus payments
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
What you bring:
- Proven leader with experience coaching and developing high-performing teams, driving accountability and operational excellence.
- Strong retail marketing expertise across in-store experiences, consumer journeys and service-led environments; digital marketing experience is a plus.
- Deep understanding of the sporting goods retail landscape and the evolving needs of London’s flagship consumer.
- Commercially minded, with a track record of delivering experiences that drive engagement, brand affinity, conversion and business performance.
- Experience creating marketing initiatives that increase traffic, participation and repeat consumer engagement across multiple channels.
- Strong understanding of Gen Z and young consumers, with insights into how sport, culture and community influence their relationship with Nike.
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
