Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.
Responsibilities
- Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
- Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
- Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
- Seek an ongoing training and education to further develop expertise
- Assist Managers in conducting formal on boarding and training programs for associates
- Assist with loss prevention efforts by providing proactive customer service
- Assist in coordinating work of other associates (but not a formal supervisor)
- May have keyholder responsibilities
Qualifications
- High school diploma or equivalent
- 1 years' retail experience
- Ability to communicate in English
- Basic computer skills, including Microsoft Office knowledge
- Must be able to work evenings, weekends, and holidays as needed
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
