In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a Department Manager is called "Coach", a team leader is called “Lead“ and a Sale Associates is called "Athlete".

As a Head Coach you are:

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers

• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere

• Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction

• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)

• Providing insights for an optimized positioning of the store in the local region

• Ensuring that the store complies with all NIKE standards and guidelines

• Cooperating with your business partners across stores and HQ

What you get:

• Attractive salary that evolves with the market and experience

• Opportunity on receiving monthly bonus payments

• Attractive online and in-store employee discounts

• Attractive Benefits Package, Pension & Share scheme

• Exciting development and career opportunities

• Regular training on leadership, sales and products

• A dynamic and motivating environment which values Diversity, Equity & Inclusion

• Staff dress to represent NIKE and foster our team spirit

• Access to sports activities

• Opportunities to participate in unique NIKE moments

What you bring:

• A passion for NIKE and/or love of sport

• Some experience in retail and/or leadership positions

• Very good command of English language (written and spoken)

• Experience and competency in serving exceptional consumer service

• Ability to coach and develop a strong team

• Strong focus on communication

• Flexibility to work in shifts and on weekends

Qualifications:

• Extensive retail management experience

• Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management

• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer

• Proficient in Microsoft Office products and retail business systems

• Ability to communicate in English

• Ability to build, lead and manage high-performing teams

• Ability to utilize tools to support conflict resolution and employee coaching and counseling

• Ability to work weekends, evenings and holidays as needed